Refund Policy

Last updated: 2026

YellowRoute Academy is operated by RTS FLEET MAINTENANCE LLC. We want you to be confident in your purchase.

30-day money-back guarantee

If you are not satisfied with your purchase you may request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund:

1. Visit paddle.net and look up your order using the email address used at checkout.
2. Use the in-portal option to request a refund, or contact our support team.

Processing time

Once approved, refunds typically appear on your original payment method within 5–10 business days, depending on your bank or card issuer.

More information

For full details on how Paddle handles refunds, see Paddle's Refund Policy.